Frequently Asked Questions

Q: How do I choose the right size?
A: Each product page includes sizing guidance. If you're between sizes, we recommend selecting the larger option for extra space and comfort.

Q: Is everything machine washable?
A: Covers are machine washable; inner cushions or inserts should be spot-cleaned only. Please refer to our care instructions page for full details.

Q: How fast is shipping?
A: Orders placed through Amazon usually ship within 1–2 business days and arrive in 3–7 business days depending on your location.

Q: What if my product is damaged or incomplete?
A: Please contact us directly at support@ihappydog.com and we’ll resolve the issue promptly.

Q: Can I order replacement parts or covers?
A: Yes! Visit our store to view available replacement covers or inserts in various sizes and colors.

Have a question not listed here? We’re happy to help.